Be assured that we invest in the safe delivery of all our antique furniture, and track all our deliveries. It is of paramount importance to us that your purchase arrives at your home safely, and we personally pack all items ourselves prior to shipping.
We understand buying antiques online can be of concern for some customers. For this reason, if you purchase a piece from Wallrocks and the piece that arrives is not as we have described, then we will provide a 100% refund. In 35 years of business this has never been necessary, but we provide this option as a safety-net to all our customers.
If on receipt of delivery you simply do not like the piece, then we will provide a 100% refund up to seven days after delivery. In this scenario the customer must pay the return freight on the piece.
For delivery of antique furniture to anywhere beyond a 150 kilometre radius of Brisbane CBD, Wallrocks relies on a number of reputable carriers, depending on your requirements, to ensure safe delivery. Please talk to us for a quote.
We have a complimentary delivery service of antique furniture within a 150 kilometre radius of Brisbane CBD. We will personally deliver it to your door to guarantee it arrives safely.
International customers can be confident that Wallrocks are experienced in shipping freight around the world by sea and air. Freight charges will be determined and quoted at the time of purchase.